Our HR Services & Internal Communications
is looking for a highly motivated
Change Management Specialist to join their team.
(2-Year Contract, Hybrid)
The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $31 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s. Learn more about OPB.
An exciting opportunity is available to be part of OPB’s pension modernization program, a multi-year business program encompassing all pension administration operations. This program will transform our business processes and systems to meet the evolving needs of our clients and stakeholders, deliver operational efficiencies, and enhance employee experience with the tools they use to deliver services.
Reporting to the Executive Director of Human Resources, the Change Management Specialist will play a key role in ensuring initiatives and projects under the Pension Modernization program meet objectives by maximizing employee, member, and employer adoption and usage of changes related to business processes, systems, and technology. The successful candidate will support end-to-end change management activities for the Pension Modernization program ensuring the appropriate level of change management is planned, communicated, executed, and measured, working in close partnership with stakeholders, external vendors, Business and IT partners across the organization.
Key Responsibilities:
- Under the direction of the Executive Director, supports and leads change management activities, identifying and defining change management impacts and needs, and developing and implementing solutions
- Applies a structured change management methodology including models, processes, tools for implementing change management plans
- Supports the assessment of organizational change readiness arising from the Program, including preparing and conducting assessments to evaluate user readiness and identify and provide recommendations for anticipated resistance or challenges
- Working with key stakeholders, conducts impact analyses to assess the change impact of all Program initiatives and projects, working alongside project teams to provide guidance and support on integrating change management activities into all Program project plans and ensuring adherence to change management standards
- Performs comprehensive evaluations on current and future state to create approaches that enable the organization and its employees to successfully transition from current to future state, monitoring the effectiveness as the organization progresses through change.
- Fosters and maintains effective relationships with key stakeholders, external vendor partners; works closely with them to ensure items are being delivered on time.
- Supports Program training efforts, by sharing the identification of user requirements and supporting the design, development, and delivery of training programs
- Collaborates with internal stakeholders to identify program communication opportunities; gathers information, drafts and coordinates communications across various channels to ensure alignment across the project teams, stakeholders and ensuring the organization is informed
Qualifications
- Post-secondary degree or diploma in change management, business, project management or a related field with a minimum of 5+ years of relevant experience with progressively complex projects. Demonstrated experience supporting and assisting in the implementation ofi successful change management initiatives within a complex medium-sized organization(s).
- Proven experience in change management and executing on strategic plans with an understanding of change management principles (Kotter, Bridges, Prosci, ACMP, APMG), methodologies, and best practices.
- Knowledge of project management principles, phases in project lifecycles, and approaches.
- Good business acumen to ensure change management options are responsive and aligned with business priorities/activities.
- Experience working with cross-functional teams and managing stakeholder expectations. Works collaboratively in a team-based environment with an emphasis on building stakeholder relationships to drive successful change.
- Proficient verbal and written communication, collaborative and interpersonal skills. Customizes approach and communication style to a diverse group of stakeholders.
- Strong analytical, critical thinking, problem-solving and research skills to assess the environment, identify and evaluate requirements and present recommendations and solutions for management review and decision making.
- Strong organizational, prioritization and time management skills and attention to detail to deliver projects/deliverables on time while working effectively in a fast-paced environment managing multiple projects and initiatives simultaneously.
- Demonstrated flexibility, resiliency, and adaptability in the face of ambiguous situations and shifting priorities.
- Highly proficient in online tools such as, survey monkey, Microsoft office applications, and adobe acrobat tools.
- Passionate and committed to client service excellence and advancing OPB’s Advise & Project vision and strategies.
- Commitment to continuous learning and proactively seeking opportunities to develop new knowledge and innovative ideas.
- Change Management certification is an asset.
- Understanding of the public sector environment is an asset.
Please submit your resume if you are interested in this exciting opportunity.
The competition will remain open until a successful candidate is selected or until the competition is closed.
This competition is open to all employees of OPB and has been posted on LinkedIn.
OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation and we will work with you to meet your needs.
OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve.
We welcome and encourage applications from those who may contribute to the further diversification of ideas.
Candidates being considered for this position will be required to submit to a background screening.
We thank all applicants, however, only those selected for an interview will be contacted.