Data Quality Specialist (Pensions) (Hybrid)

Data Quality Specialist (Pensions)
Client Services – Employer Services & Data Management
(Full Time – 1 year Contract)
 

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $34 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s. Learn more about OPB.

We have an exciting opportunity for a Data Quality Specialist who is highly analytical and client focused with strong data quality and data management skills. Reporting to the Manager, Employer Reporting and Data Management, the Data Quality Specialist has demonstrated expertise in analyzing information and assessing potential impacts to support continuous improvement of service delivery. As an excellent communicator with advanced technical skills, the successful candidate will collaborate with internal and external business partners to implement and maintain strong data management practices.

Key Responsibilities:

• Evaluate data quality and data management practices, and make recommendations for improvements based on the analysis of information and potential impacts.
• Develop and implement a data management plan to address ongoing validation and integrity requirements in support of high-quality service expectations and to ensure continuous improvement of client information and data management service delivery.
• Resolve data reporting problems by examining employer data interface issues, identifying root causes, analyzing the information and developing strategies and plans to address and resolve issues.
• Manage employer data interface file processing and escalated data quality issues by leading the collaboration of internal and external business partners to investigate issues and implement effective practices.
• Perform employer data interface testing, and ensure the accuracy of the interface information by reconciling with payroll reports.
• Provide process oversight and guidance to team members and cross train to ensure data management practices are efficient, effective and in accordance with policies and procedures to maintain and exceed service level goals.
• Support initiatives related to business process improvements, system enhancements, and legislative changes by providing expert advice, guidance and technical support on employer data issues, practices, and procedures.

Key Qualifications: 

• Strong technical knowledge of and experience with client service and data management applications and support systems.
• Advanced knowledge of MS Office (e.g. Access, Excel, Word).
• Excellent mathematical skills to create formulas, spreadsheets, calculations of contributions, and service credits, etc.
• Strong knowledge of interface process and systems and interface systems analysis skills to identify, develop, recommend and help operationalize solutions for interface issues.
• Excellent attention to detail and ability to work with large volumes of detailed information and detect errors.
• Well-developed investigative, qualitative and quantitative research skills to identify, interpret and present information regarding employer matters.
• Excellent analytical and problem-solving skills and sound judgment to identify and analyze issues in the context of current systems and practices and provide recommendations and solutions.
• Ability to take initiative and think beyond current systems and business structures to provide creative solutions.
• Strong communication and interpersonal skills to provide expertise; investigate, manage, and resolve issues; represent the unit at meetings; explain specialized terminology in plain language; and provide, seek and exchange information.
• Ability to manage effective relationships and expectations with all clients and stakeholders and work closely with new Employers to provide interface onboarding sessions and support going forward.
• Strong organizational, time management and project leadership skills to assess workload, set and manage priorities and work effectively in a fast paced environment where managing multiple tasks and priorities and being adaptable to change is essential.

Please submit your resume if you are interested in this exciting opportunity.
The competition will remain open until a successful candidate is selected or until the competition is closed.

This competition is open to all employees of OPB and has been posted on LinkedIn. OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation, and we will work with you to meet your needs. OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas. Candidates being considered for this position will be required to submit to a background screening. We thank all applicants, however, only those selected for an interview will be contacted.