Digital Communications Specialist (Pensions)

Digital Communications Specialist (Pensions)
Strategy, Communications and Stakeholder Relations
Permanent Full-time

 

About us:
 

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $34.1 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s. Learn more about OPB.

About the role:
 

As the Digital Communications Specialist, you will work closely with internal subject matter experts to develop and create effective and engaging external communications for OPB’s clients across multiple channels including digital and print – translating technical pension issues into easy-to-understand communications for members of the Public Service Pension Plan (PSPP) and participating employers.

Reporting to the Manager, Member Communications, the Digital Communications Specialist delivers subject matter expertise to internal stakeholders on various communication issues and projects. 

Key Responsibilities:

• Write, edit and proofread a variety of communication materials for external audiences, translating complex technical concepts into easy-to-understand, clear and concise communications.
• Research and draft engaging, informative content and articles on relevant topics for our audiences to promote the importance of retirement planning and financial literacy.
• Act as a lead on communications projects, collaboratively developing requirements, delivering materials within schedule, drafting and revising content and coordinating approvals. 
• Deliver subject matter expertise on ad-hoc and operational projects, working closely with internal partners to develop a scope of work, recommend best practices and develop or revise communications materials.
• Support social media management, monitoring engagement on various social channels, escalating potential issues and developing responses as required.
• Monitor the performance of campaigns, identifying trends and insights to continually enhance the effectiveness of social media and communications strategies.

Key Qualifications:

• Degree or diploma in a communications-related discipline.
• Demonstrated ability to analyze communication needs and create effective digital content and communications for different audiences.
• Knowledge of pension administration (preferably in a defined benefit system) and an understanding of basic financial/investment concepts (preferably developed working in a banking, retirement planning or pension services).
• Excellent verbal and written communication skills with outstanding vocabulary, grammar, punctuation and attention to detail.
• Proven ability to transform technical information into easy-to-understand material for audiences.
• Excellent interpersonal skills and a proven ability to cultivate strong partnerships and collaborate effectively within a team and across the organization.
• Strong organizational, prioritization and project management skills to work effectively in a fast-paced environment while managing multiple time-sensitive priorities.
• Advanced working knowledge of Microsoft Office software and Adobe Acrobat, with knowledge of Adobe InDesign is considered an asset.
• Bilingual in English/French is considered an asset.

Compensation:

• The base salary for this position starts at $81,617 with future potential of up to $102,741. Candidates generally start at Step 1 salary. A candidate’s placement in the range is based on skills, knowledge, experience, and internal equity, with consideration for how the candidate is developing, meets, or exceeds the role’s requirements.

Additional Information:

• This posting is for an existing vacancy.
• The competition will remain open until a successful candidate is selected or until the competition is closed.
• No artificial intelligence tools are used to screen, assess, or select applicants for this position.
• The identified final candidate will be required to complete a background screening.
• OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation, and we will work with you to meet your needs. OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.

Careers - Ontario Pension Board