Client Services - Data Management
Toronto, Ontario, CA
Senior Employer Data Analyst (Pensions)
Client Services - Employer Services & Data Management
At OPB, the health, safety and wellness of our employees, clients, vendors, and stakeholders is our top priority. Recognizing the benefits of working from home and the collaborative teamwork experience in the office, we have commenced a gradual return to the workplace and are in the process of implementing a hybrid work model. Eligibility to participate in the hybrid work model will be assessed based on the requirements of the role. To learn more about our hiring protocols during the COVID-19 pandemic, please visit our Careers site at https://www.opb.ca/about-opb/careers.
As a Senior Employer Data Analyst, you will analyze, validate, and reconcile financial and employment records. Your responsibilities will include the calculations of contributions and salaries, service credits and data received from the Employers. You will ensure OPB receives accurate contributions and that member records are up-to-date. Establish and maintain excellent working relationships with designated Employer contacts. Collaborate with the Employers via the Employer Portal in order to reconcile data. Educate the Employers regarding data discrepancies and inaccurate calculations to prevent similar reoccurrences. Follow-up with employers and internal stakeholders using various channels (Employer Portal, telephone, email) to ensure timely delivery of services and issues resolution. Actively participate on various projects and initiatives as assigned. Support and maintain the production of various control and monitoring reports. Responsible for reconciling buyback reports monthly and payroll data received to ensure accuracy. Support upload of payroll interface files as received.
Strong working knowledge of the Pension Benefits Act, Public Service Pension Plan Act, Income Tax Act and OPB established procedures to ensure that the data and calculations related to pension transactions are accurate and comply with legislation, processes and procedures. Excellent MS Excel and mathematical skills to create/adjust formulas, spreadsheets and determine the most appropriate method of calculation of pension contributions and service credits. Very strong verbal and written communication skills and interpersonal abilities to liaise and communicate with Employer contacts and internal partners, with the ability to explain technical information and adjust communication as required. Excellent analytical skills and ability to navigate non-standard cases that require problem solving. Self-directed with strong time management and organizational skills in order to work effectively and proactively to meet established timelines. Ability to process large volumes of detailed information and work on multiple tasks and projects. Strong attention to detail and commitment to high quality work through consistency and accuracy. Strong relationship building skills within the team and across the organization, that embraces a culture of teamwork and collaboration and a passion for service excellence.
Please visit OPB’s Career page to apply - https://opb.talcura.com/candidates/home.aspx
The competition will remain open until a successful candidate is selected or until the competition is closed.
OPB is committed to providing accommodation for people with disabilities in its recruitment process.
Please advise OPB if you require an accommodation and we will work with you to meet your needs.
Candidates being considered for this position will be required to submit to a background screening.
We thank all applicants, however, only those selected for an interview will be contacted.